At Tharp Cabinet Company, we have over 40 years of experience in designing, building, and installing custom cabinetry. This has allowed us to refine our techniques ensuring that you’ll receive a high quality product that is custom-fit for your home. Our 10 step process outlined below explains the Tharp method from beginning to end and summarizes the responsibilities of each party.
1. Initial Project Meeting
When you visit our showroom, we ask that you provide approximate measurements, a blueprint, or sketch and let our designers gather the necessary information to understand your project fully. We will walk you through our available options and recommend ways to improve usability based on your lifestyle and how you plan to use the space.
2. Preliminary Estimate
Using the information we have gathered, an estimate will be prepared outlining the wood species, door style, finish, and custom options as well as delivery and installation charges if applicable.
3. Authorization to Proceed (ATP)
When you receive your quote, an Authorization to Proceed (ATP) Form is sent as well. This form goes into detail about the next steps in the Tharp process. Signing this form is your way of letting us know you are ready to move forward and committed to purchasing Tharp cabinets.
4. Field Measurement
Once we receive the ATP form and designer retainer, a Tharp field measure technician will be scheduled to conduct an on-site field measurement. This applies only to jobs of 12 linear feet or more of cabinetry. For new construction, it is imperative that interior framing and plumbing rough-ins are complete prior to the measure.
5. Design Process
Your Tharp designer will use sophisticated CAD software to create detailed accurate plans with multiple elevations and 3D renderings that will provide you with a comprehensive view of the project. We encourage your questions and feedback during this process.
6. Final Meeting
Once the design is complete, a final meeting will be scheduled between you and your designer. He or she will review the project with you from start to finish. Measurements, materials, finishes and selected options will be verified at that time. At this meeting we will request a final sign-off on the drawings and purchase order indicating your approval of the design. Your deposit (50% of the total purchase price) is required before the project moves into production the following business day.
The approved design drawings will be used to engineer and manufacture your custom cabinetry. Our experienced craftsmen will use the finest hardwoods and finishes to build
your cabinets from milling the rough lumber to assembling the finished product.
8. Optional Delivery to the Job Site
Whether you pick up your cabinets or choose to have Tharp deliver, each piece of your project will be individually wrapped with corner guards and plastic to protect it against damage. Tharp employs its own drivers and fleet of delivery trucks. Upon request, your custom cabinets will be delivered to the job site and placed in a ground floor location.
9. Optional Installation
Tharp-trained, bonded, and insured installers are available to professionally install your custom cabinets. They will unpack, mount and secure your cabinets to the exact specifications of the project plan. They will remove all packaging and installation material from the site to leave your project in turn-key condition.
Our in-house service department is trained to address any complications that may arise during your installation. You will be assigned a project manager who will work diligently to complete any outstanding service issues within a reasonable timeframe.